Key Account Manager
Office Furniture·Mont Kiara, MY·Posted 14w ago
About the Company
Join an established Malaysian company that has been shaping modern workplaces for nearly three decades.
With a strong presence in the office furniture and workspace solutions industry, the company designs, manufactures and delivers a wide range of solutions for businesses and organisations across Malaysia and international markets. From everyday office workspaces to large-scale corporate projects, its work can be seen in workplaces across different industries.
As the business continues to grow, employees have the opportunity to be part of a company with strong industry experience, an international outlook and a hands-on working environment. Whether you are looking to develop your expertise, take on greater responsibility or gain exposure to regional markets, this is an environment where you can build practical experience and grow your career.
Join a growing team where your ideas, contribution and performance can make a real difference.
Job Description
- Manage qualified leads and sales opportunities provided by the internal lead generation team.
- Engage with corporate clients, developers, contractors, designers, and other project stakeholders to understand their office furniture requirements.
- Identify client needs and recommend suitable furniture solutions based on budget, functionality, design, and project requirements.
- Drive the full sales cycle from initial consultation to project closure.
2. Client Consultation & Solution Selling
- Conduct client meetings, site visits, and project discussions to gather requirements.
- Work with internal teams to develop customized furniture solutions and layouts that meet client expectations.
- Provide product presentations and solution proposals to clients.
- Build strong relationships with key decision-makers and stakeholders.
- Prepare professional sales proposals, quotations, and commercial documents.
- Coordinate with internal teams to ensure pricing, product specifications, and timelines are accurate.
- Present proposals and negotiate commercial terms with clients.
- Manage objections, resolve concerns, and drive successful deal closure.
- Work closely with the project execution and after-sales teams to ensure smooth handover after sales closure.
- Ensure client expectations are properly communicated regarding delivery schedules, installation, and project requirements.
- Maintain regular communication with clients throughout the project lifecycle.
- Maintain and strengthen relationships with existing corporate clients.
- Identify opportunities for repeat business, expansion projects, and long-term partnerships.
- Act as the main point of contact for assigned key accounts.
- Maintain accurate sales pipeline records and update CRM systems.
- Track project opportunities, sales forecasts, and expected closing timelines.
- Provide regular sales updates and reports to management.
- Diploma/Degree in Business, Sales, Marketing, Interior Design, or related fields preferred.
- Minimum 3–5 years of experience in B2B project sales, corporate sales, or solution sales.
- Experience in the office furniture, workspace solutions, interior fit-out, construction, or related industries is highly preferred.
- Proven track record of managing sales cycles and closing projects.
- Strong consultative selling and negotiation skills.
- Ability to understand client requirements and translate them into suitable solutions.
- Strong presentation, communication, and interpersonal skills.
- Good business acumen with the ability to manage commercial discussions.
- Able to prepare sales proposals, quotations, and presentations.
- Strong customer relationship management skills.
- Self-motivated, target-driven, and able to work independently
Additional Advantage - Existing network with corporate clients, developers, contractors, architects, or interior designers.
- Familiarity with office furniture products and workspace planning.
- Experience managing medium to large-scale office furnishing projects.
Benefits & Perks
- Medical benefits
- Miscellaneous allowance
- Parking
- Yearly bonus
- Career growth opportunities
Why Join Us
- Established Malaysian company with long-standing industry experience
- Exposure to local and international markets
- Opportunities to work across different business functions
- Career development and skills-building opportunities
- Collaborative and team-oriented working environment
- Exposure to industry events and business projects
- Opportunity to contribute to innovative workplace solutions
Specialist recruitment agency for multilingual, executive, and BPO roles across Malaysia & APAC. Your application is handled confidentially.