Junior Sales Consultant - Native Japanese
Education·Kuala Lumpur, MY·Posted Today
About the Company
Our client is a leading international language education provider, welcoming students from over 100 countries worldwide. With schools across the UK, Ireland, France, Germany, Switzerland, the USA, and Canada, they offer high-quality English, French, and German language programmes.
Through a strong global network of education partners and agents, the company supports students in achieving their language learning and international education goals.
Job Description
We are seeking a motivated and commercially driven Junior Sales Consultant to join our international sales team. The role will focus on engaging with prospective students across the APAC region, converting marketing-generated enquiries into enrolments, and supporting students throughout their decision-making journey.
The successful candidate will play an important role in delivering a positive customer experience while contributing to the growth of regional sales and enrolment numbers.
Key Responsibilities
Lead Management & Sales
- Follow up promptly with prospective students generated through marketing campaigns and other lead sources.
- Understand students' needs and recommend suitable language programmes and study destinations.
- Present the organisation's programmes, services, and destinations clearly and effectively.
- Guide prospective students from their initial enquiry through to confirmed enrolment.
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Work towards achieving individual and team sales targets.
Customer Relationship Management
- Build positive and lasting relationships with prospective students.
- Provide personalised advice and support to help customers make informed decisions.
- Deliver a high-quality customer experience throughout the sales journey.
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Conduct regular follow-ups to nurture leads and maximise conversion opportunities.
CRM & Administration
- Keep customer information accurate and up to date within Salesforce.
- Record all customer communications, follow-ups, and sales activities accurately.
- Ensure all customer data and sales processes comply with company procedures.
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Transfer confirmed bookings smoothly to the Client Services team for ongoing support.
Business Development & Market Growth
- Support the continued growth of the organisation's APAC market.
- Identify new opportunities to increase student enrolments and revenue.
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Work closely with the Marketing and Client Services teams to ensure a smooth and consistent customer journey from lead generation through to enrolment.
Essential Requirements
- Fluency in Japanese and English.
- Strong verbal and written communication skills.
- Excellent interpersonal and relationship-building abilities.
- Customer-focused with a proactive and service-oriented approach.
- Target-driven, commercially minded, and motivated by achieving results.
- Genuine interest in international education and student mobility.
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Comfortable working in a fast-paced, multicultural, and international environment.
Experience
- Previous experience in sales, customer service, admissions, education consultancy, or a similar role will be an advantage.
- Fresh graduates and entry-level candidates with strong communication skills and commercial potential are encouraged to apply.
Specialist recruitment agency for multilingual, executive, and BPO roles across Malaysia & APAC. Your application is handled confidentially.